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Removing in-Canada biometrics exemption
Canadian Immigration, News

Removing in-Canada biometrics exemption

January 9, 2020 nkic

With the rollout of the in-Canada enrolment network on December 3, 2019, the following note has been removed from the instructions:

Note: There is a temporary public policy exemption for in-Canada applicants. More specifically, foreign nationals who are eligible to apply from within Canada would normally provide their biometrics as part of an application or request for

  • a temporary resident visa (TRV)
  • a work permit or study permit
  • a temporary resident permit
  • permanent residence

However, since there is currently no biometric service delivery network within Canada, these applicants are exempt from the biometrics requirement until such time as the public policy is lifted. Applicants who apply from within Canada, but whose applications are not eligible to be processed from within Canada, are not covered under this public policy exemption. Those applicants are required to leave Canada in order to submit their biometrics as part of their application.

Starting December 3, 2019, foreign nationals applying from within Canada to extend or renew their visitor visa, work permit or study permit or applying for temporary or permanent residence must provide biometrics.

In addition, the following clarification has been added about biometrics collection:

Service Canada collects biometrics in Canada on behalf of Immigration, Refugees and Citizenship Canada (IRCC). Applicants who receive a biometrics instruction letter can give their biometrics at any of the 58 designated Service Canada locations across the country.

To give biometrics in Canada, applicants will need to book an appointment in advance through an online appointment booking tool at canada.ca/service-canada-appointment.

Applicants, including those in Canada who will be travelling outside the country, can also give their biometrics at a visa application centre (VAC) or an application support center in the United States.

Please Contact Us for more information.

NKIC Newsletter - January 2020
Biometrics collection services for temporary and permanent resident applicants available in Canada
Canadian Immigration, News

Biometrics collection services for temporary and permanent resident applicants available in Canada

January 9, 2020 nkic

As of today, biometrics collection services are available at 58 designated Service Canada locations across Canada.

Foreign nationals will need to give their biometrics (fingerprints and photo) when applying from within Canada for permanent residence, or as a

  • foreign worker (including extending a work permit)
  • international student (including extending a study permit)
  • visa-required visitor (including extending their stay)

This means applicants in Canada will now save time and money by being able to stay in Canada to give their biometrics.

Canada has been collecting biometrics from most foreign nationals applying from outside the country for a visitor visa, a study or work permit, or for permanent residence since December 31, 2018. There are some exemptions to the biometrics requirement. Service Canada is providing the biometrics collection services on behalf of Immigration, Refugees and Citizenship Canada (IRCC).

IRCC and Service Canada will closely monitor the impact of the biometrics requirement on applicants in Canada to ensure that the designated Service Canada locations meet the needs of applicants.

What if I already provided biometrics?

If you’ve already provided biometrics for a previous visitor visa, or study or work permit application, your biometrics are valid for 10 years. You don’t need to give your biometrics for any future visitor visa, or work or study permit application until the 10-year period expires. However, if you’re applying for permanent residence, you’ll need to give your biometrics each time you apply until you’re approved.

Giving your biometrics at a designated Service Canada location

If you’re in Canada and receive a biometrics instruction letter, you can give your biometrics as of December 3, 2019, at any designated Service Canada location from this list. Not every Service Canada location collects biometrics.

To receive a biometrics instruction letter, you must pay the biometrics fee (CAD $85) when submitting your application online or by mail.

If you apply online and pay the biometrics fee when you submit your application, you can get the biometrics instruction letter within 24 hours of applying.

Once you receive your biometrics instruction letter, you have up to 30 days from the date indicated in the letter to give your fingerprints and photo.

Unlike Canada’s visa application centres (VACs), Service Canada locations do not accept immigration applications or payments for the biometrics fee.

You’ll need to book a biometrics appointment

You’ll need to book a biometrics appointment with the Service Canada location in advance.

Service Canada will begin accepting online appointment requests starting December 3, 2019, through an easy online tool found at canada.ca/biometrics.

What to bring

You should arrive 15 minutes ahead of your appointment time.

To give your biometrics, you’ll need to bring your

  • biometrics instruction letter
  • email from Service Canada confirming your biometrics appointment time
  • valid travel document (such as your passport) that you used in support of your application

Other biometrics collection services options

If you’re planning to travel outside of Canada, you can go to a VAC in any country that you are legally allowed to enter, including your home country. To find the closest VAC, visit canada.ca/biometrics.

Please Contact Us for more information.

NKIC Newsletter - January 2020
It is now easier for foreign nationals to apply for temporary and permanent resident status within Canada
Canadian Immigration, News

It is now easier for foreign nationals to apply for temporary and permanent resident status within Canada

January 9, 2020 nkic

People can now give their fingerprints and photo right here in Canada

As of today, foreign nationals applying from within Canada for temporary or permanent residence, or to extend or renew their visitor visa or work or study permit, will need to have their fingerprints and photo taken and can do so at any of the 58 designated Service Canada locations across the country. This means individuals will now save time and money by being able to give their biometrics within Canada.

Canada has collected biometrics (fingerprints and photos) on most foreign nationals applying for temporary or permanent residence since December 31, 2018.

Having biometrics helps immigration officers verify people’s identity, which makes processing applications easier and simplifies entry for legitimate travellers. It also makes it easier for officers to stop individuals who pose a risk to the safety and security of Canadians.

People can apply online or by paper as they have always done. Applicants who receive a biometrics instruction letter will be able to give their fingerprints and photo at designated Service Canada locations across the country by appointment. The appointment must be made in advance through an easy online booking tool at canada.ca/biometrics.

Applicants, including those in Canada who will be travelling outside the country, can also give their biometrics at a visa application centre (VAC) in any country that they are legally allowed to enter. Canada has one of the most extensive networks of VACs worldwide, with 160 locations in 108 countries.

* There are some exemptions to the biometrics requirement, including applicants under 14 or over 79 years of age; U.S. nationals coming to visit, work or study temporarily in Canada; and lawful permanent residents of the U.S. coming to visit only.

Please Contact Us for more information.

NKIC Newsletter - January 2020
British Columbia PNP, News, Provincial Nominee Programs

New BC PNP webpage: Immigration Fraud and Scams

November 15, 2019 nkic

*From the British Columbia Provincial Nominee Program

Immigration Fraud and Scams

We are aware of an increase in internet, email, and telephone immigration scams. These scams take advantage of you wanting to come to Canada, and they offer ‘quick and easy’ or ‘guaranteed’ ways to immigrate.

Remember that no one can guarantee you a job, a provincial nomination, or immigration to Canada. Only BC Provincial Nominee Program (BC PNP) staff can issue a provincial nomination, and only immigration officers in Canada, at Canadian embassies, high commissions and consulates can decide to issue a visa.

What you should know / Important information

  • you don’t need a representative to apply for immigration. If you choose to have a representative, go to our Using a Representative page first
  • you will find free forms and guides for all our services here on our website
  • registration to the BC PNP Skills Immigration and Express Entry BC categories is free
  • the application fee for BC PNP Skills Immigration and Express Entry BC categories can be found here
  • fees for BC PNP Entrepreneur Immigration categories are found here

What kinds of scams should I know about?

Getting a ‘nomination’, ‘invitation’, or ‘selection’ from the ‘Canada Immigration and Resettlement Bureau’ or the ‘Canada Provincial Nomination Program’

In this scam, targets receive an email about the ‘Canada Resettlement Provincial Nomination Program’ or the ‘Canada Provincial Nomination Program’. The ‘nominee’ is informed that they have been chosen to settle in Canada as a result of an electronic ballot system.

Be warned that these emails look very formal and even use the Immigration, Refugees and Citizenship Canada (IRCC; formerly Citizenship and Immigration Canada, CIC) office address. They even provide you with a ‘nomination code’ and end with a ‘Legal Notice’.

At the end of the email, you are asked to ‘please confirm receipt of this notification by responding immediately’. They will then send you a second email with more information, promises of lots of benefits, and an attached form to complete and send back, along with a scan of your passport and photos. Many victims have lost money or have had their identity stolen because of these scams.

Please note that this website and our BCPNP Online system is the only official place to apply for an ITA  from the BC PNP.


A ‘guaranteed visa’ from an immigration company or agency

These can be agencies or ‘immigration representatives’ who will handle your application for a large sum of money (they may call it an application fee, handling fee, security deposit, or agency fee). While there are legitimate immigration representatives, you should beware of those who seem to be more interested in your money (and ask for it in advance).

Be aware that:

  • signs of a scam include the use of words like ‘guaranteed visa’, ‘guaranteed invitation’, as well as charging extremely high fees
  • fees for provincial nominee programs and IRCC are posted on official websites
  • you can view and download all BC PNP forms, guides and other files for free on our website; and all of IRCC’s forms and guides are also free from their site
  • you don’t need a representative to apply for immigration. If you choose to have a representative, go to our Using a Representative page first
  • you can look up immigration consultants who are full members in good standing of the Immigration Consultants of Canada Regulatory Council, or lawyers who are members in good standing of the Law Society of BC or another Canadian Law Society, the Nova Scotia Barristers’ Society, or the Chambre des notaires du Quebec

Fake job offers, LMIAs, or scholarships

There are many kinds of scams. Usually, these scams start with emails or ads (online or print) with the heading: ‘Guaranteed visas and jobs in Canada’, and they guarantee work visas and jobs in exchange for thousands of dollars in ‘processing fees’ or ‘security deposits’.

Some ads or emails promise wages to workers in specific jobs that add up to thousands of dollars, or job offers from Canadian companies, or guaranteed Labour Market Impact Assessments (LMIAs). Others offer study visas and scholarships.

Be aware that:

  • nobody can guarantee you a visa, a job, an LMIA, or a scholarship in Canada
  • it is illegal to ask for money in exchange for a job
  • no outside private company or agency has special agreements with the Canadian government or any provincial government to secure jobs or visas on your behalf
  • signs of a scam include asking for payment (‘visa fee’, ‘placement fee’, or ‘security deposit’) to be sent to a personal account
  • some scammers invent a third party that sounds official (they will say it is connected with the government), but the company does not actually exist

Telephone scams

All of the above email scams can also happen over the phone. This includes ‘guaranteed’ visas, LMIAs, jobs, or scholarships, as well as fake invitations or nominations.

Be aware that:

  • we will not phone you to collect money or payments
  • we may sometimes contact clients by phone to get more information or documents to continue processing an application
  • we will return phone calls when you leave a message on our phone line
  • we will NEVER ask you for any sort of payment by phone

Email Spoofing

Email spoofing is the forgery of an email. The message looks like it is from a government office, but it is actually sent by a scammer. One way to spot a spoofed email is to review the message for unusual spaces, especially in the message’s hyperlinks, and the use of poor grammar, such as the frequent use of capitals.

Be aware that:

  • the BC PNP will not ask you to change your spam filters.
  • the federal immigration office (IRCC) and the BC PNP do not send out joint emails or letters
  • you can contact the BC PNP at PNPInfo@gov.bc.ca to inquire if the email you received is authentic

Fake Websites

It’s easy for scammers to copy an official website, or build one that looks real and professional. Websites may say they are official Government of Canada or provincial government sites or their partners. Others may offer special immigration deals or guaranteed jobs. They do this to trick people into paying them money.

Some of these sites may ask for your private information. This could be used to steal your identity.


How can I protect myself from immigration fraud?

  • research and learn about Canada’s immigration pathways from the official websites
  • if you have doubts about certain information, verify by searching our website, or going to the Immigration, Refugees and Citizenship Canada site
  • Contact us via email, phone or in person if you have doubts about any BC PNP correspondence you have received
  • Contact IRCC if you have doubts about any IRCC correspondence you have received
  • if you get a suspicious call, hang up right away
  • don’t open emails, click on links, or open attachments from people or organizations you don’t know
  • if you receive a suspicious email or phone call, do not answer it. If you come across a fraudulent website, do not visit it. You can also report the incident to your local police, and the Canadian Anti-Fraud Centre.
  • never enter private information on a website unless there is a padlock in the browser window or ‘https://’ at the beginning of the web address to show it is secure
  • do not share personal or financial information online
  • do an internet search on the company offering a job or immigration assistance. Search the company name, as well as the email address or phone number you received contact from
  • make sure your browser is up-to-date. Browser filters can help detect fake websites
  • if you choose to have a representative, go to our Using a Representative page first. You don’t need a representative to apply for immigration
  • if you choose to have a representative, make certain that your application includes your correct personal email address in addition to your representative’s contact details, to guarantee that you receive all correspondence from the BC PNP, and to ensure your access to your application.
  • all BC PNP documents are available for free download on our website; all IRCC forms are available for free download on their site

You should watch out for:

  • offers that seem too good to be true, or if something is guaranteed
  • a letter that makes you think something is urgent, and that there is a deadline or a limited time to do what they are asking
  • a name of a company that is close to an official government name, but not exactly the same
  • poor grammar and spelling errors on the letter, ad or email
  • requests for sensitive or personal information like your date of birth, passwords, scans of passport pages or other official documentation, or credit card or banking information

Please Contact Us for more information.

NKIC Newsletter - November 2019
Canadian Immigration, News

New VACs in the Caribbean and service changes in Europe, Africa and the Middle East

November 14, 2019 nkic

New VACs in the Caribbean and service changes in Europe, Africa and the Middle East Visa Application Centres (VACs) have contracts with the Government of Canada to give you visa application support services and biometrics collection services.

New VACs in the Caribbean

New VACs are opening in the following locations:

  • Kingstown, Saint Vincent and the Grenadines, on October 9, 2019
  • Castries, Saint Lucia, on October 10, 2019

Days of operation:

  • The VAC in Castries, Saint Lucia will be open from Monday to Friday.
  • The VAC in Kingstown, Saint Vincent and the Grenadines, will be open on Wednesdays, Thursdays and Fridays.
  • You can visit their website for more information.

Upcoming changes to VACs in Europe, Africa and the Middle East

Current contracts with the VACs in Europe, Africa and the Middle East will be expiring on November 1, 2019.

Starting November 2, 2019, new contracts will result in changes to:

  • services and fees
  • locations
  • VAC websites

Service and fee changes

Before November 2, 2019, you can get the following services as a package at VACs in Europe, Africa and the Middle East:

  • submitting your paper application
  • transferring your documents (such as passport) to and from the visa office
  • collecting your biometrics (fingerprints and photograph) by appointment or on a walk-in basis

Starting November 2, 2019, VACs in Europe, Africa and the Middle East will:

  • charge a separate fee to submit your application and send your documents
  • collect biometrics by appointment only
  • introduce other services and fees

Location changes

New VACs will open and some VACs will close permanently.

New VACs scheduled to open on November 2, 2019

New VACs are scheduled to open in the following locations on November 2, 2019:

  • Manama, Bahrain
  • Helsinki, Finland
  • Nur-Sultan, Kazakhstan
  • The Hague, Netherlands
  • Novosibirsk, Russia
  • Rostov-on-Don, Russia
  • Yekaterinburg, Russia

VACs closing permanently on November 29, 2019

  • Sofia, Bulgaria
  • Podgorica, Montenegro

Important dates for Sofia and Podgorica VACs:

  • The last day they’ll accept applications and collect biometrics is November 1, 2019.
  • You’ll get the services you’ve paid for until November 29, 2019.
  • You can pick up your documents from November 4 to 29, 2019 (they’ll let you know when the documents are ready).
  • After November 29, 2019, the visa office will return your documents to you directly.

All VACs in Europe, Africa and the Middle East will keep their existing service provider.

VAC website changes

By the end of the month:

  • The VAC service provider will launch new websites for all VACs in Europe, Africa and the Middle East.
  • IRCC will add the new websites to their VAC page.
  • You’ll be able book an appointment to give your biometrics on and after November 2, 2019, using the new websites.
  • The old websites will be available until November 1, 2019.

How this will affect you

If you plan to go to the VAC before or on November 1, 2019:

  • Visit the old website for your location.
  • You can book an appointment to provide your biometrics up to and including November 1, 2019.

If you plan to go to the VAC on or after November 2, 2019:

  • Visit the new website for your location.
  • Biometrics appointments are mandatory.
  • You can book an appointment in advance to provide your biometrics on or after November 2, 2019.

Please Contact Us for more information.

NKIC Newsletter - November 2019

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